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Testimonials
Just wanted to spend a minute and tell you guys that the team assembled to work on the Island data project is doing an awesome job ...

- Scott Austin, VP of Engineering / IslandData Corporation.
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Case Study 4
Island Data Corporation
The Client
  Island Data develops software solutions that perform real-time analysis of open-ended, unstructured customer feedback to give tangible value to the voice of your customer. This actionable customer intelligence is the foundation for strategic business decisions that drive sales, retention, customer satisfaction, product quality, and ultimately profitability.
The Challenge
 
 High-end Application Architecture
 Complex Business Rules
 Needed Quick and Efficient solution
Solution
  Inforaise formed a team of experienced senior engineers and an application architect. After a short ramp-up period coupled with in-house training by Island Data's application architect, the team began to repair bugs and add enhancements requested by the customer base. Now, a team has been built using Inforaise's in-house training resources that can handle any modification request made by Island Data.
 
 Technology Profile
   Architecture
   Model Driven
   Context Based
   Distinctly Multi-Tired
   Server Side Technologies
   Microsoft .NET Framework
   SQL Server
   Reporting
   Microsoft Reporting Services
   Client Side Technologies
   HTML, DHTML and Javascript
Development Process and Result
  Inforaise formed a core team to support the on-going needs of the Island Data's own engineer staff. The Inforaise team included an architect and a handful of software engineers, several of which were senior level. The skill set of the Inforaise team was selected to match the needs of the Island Data project according to the phase of the work. As the project moved to different phases, different skill sets were rotated into the mix. Because there wasn't a lot of documentation for the Inforaise team to learn from initially, the team was brought up to speed through a short training program led by the Island Data's application architect. In no time, the Inforaise engineers began to fix oustanding bugs and catch up on delayed enhancement requests, including additional reporting functions. Later, Inforaise added a database expert to the team and began work on performance tuning and database optimization. The team at Inforaise and the team at Island Data has, in essence, become one, with continuous communication between them, regardless of the 12-hour time zone difference.
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